Q. Who should I contact if I need repairs in my apartment?
A. Your super should be the first person you contact. If your problem is not resolved within 24 hours you should contact the office.

Q. When is my rent due?
A. Rent is do on the first of every month.

Q. Is there a fee if the rent is not received on time?
A. Yes, There is a late fee that will be applied to your account if your rent is not in our office for any reason by the 10th of the month.

Q. Who do I make my rent check payable to?
A. Rent checks must always be made payable to the name of the Equities that owns the building. This can be found on the top of your rent statement.

Q. Where do I send my rent payments to ?
A. Rent payment should be sent to the lockbox address:
P.O. Box 6160
Hicksville, NY 11802-6160

Q. Can I pay my rent with a credit card?
A. No, the only acceptable forms of payment are personal checks, online bill payments (from lease holder only), money orders, and bank certified checks.

Q. Should I get renters' insurance?
A. Yes.

Q. How many days notice should I give before vacating the apartment?
A. 30 days notice is the minimum.

Q. What procedures do I need to follow when I move out?
A. You must notify the office & the super of the day you will be moving. You must bring all keys to the office and fill out the necessary forms.(DO NOT LEAVE KEYS WITH THE SUPER).

Q. When will I get my security deposit back?
A. When you drop off your keys to the office we will inspect the apartment and then send you your deposit minus any damages. You should receive your deposit within 6-8 weeks.

Q. What happens if I break the lease?
A. You will be held responsible for the rest of the rent due for the lease term.

Q. May I sublet my apartment?
A. Yes, however it should be for no longer than a period of 1yr. During this time the rent will increase by 10%. The applicants must fill out an application, come into the office for and interview and provide us with the documents found on the last page of the application, a credit check is also required.

Q. May I have a pet?
A. No, pets are not allowed in the building except for 245 West 120th Street & 2149 8th Avenue.

Q. Can my guest bring a pet when they visit me?
A. No, animals are not allowed in the building for any reason.

Q. Are washing machines or dishwashers allowed in my apartment?
A. No, these items cause leaks and backup into other apartments.

Q. May I have an extra front door key for my cleaning lady, nanny, under aged child, etc.?
A. No, only lease holders will be given front door keys.

Q. If I am having a guest staying with me, what should I do about a front door key?
A. Contact the office to obtain a guest key, you can request the key for a maximum of 2 weeks for a deposit of $200. The deposit is refundable and will be credited to your rent once it is returned by the due date.

Q. What do I do if I want to add a new roommate to my lease?
A. You must contact the office so we can inform you of the procedure.

Q. Will my rent go up if I add or switch a roommate?
A. Yes, there is a 16% increase for a one-year lease and a 20% increase for a two year lease.

Q. Will I be charged if negligence in my apartment leads to damage in another apartment or the building?
A. Yes, your charge will be based on the cost of materials and labor.

Q. If the tenants below me complain of noise what should I do?
A. You must install carpeting around 80% of each room.

Q. If I receive a new appliance during my stay in an apartment will my rent go up?
A. Yes, your rent will go up 1/40 of the cost of the appliance.

Q. How often will my apartment get painted?
A. Once every 3yrs management will repaint the apartment when requested.

Q. May I paint my apartment?
A. You may paint your apartment but, you will be charged when you move out if the apartment is not painted back to it’s original colors. Under no circumstances is the ceiling to be painted.

Q. May I install an air conditioner in my apartment?
A. Yes, you may have an air conditioner in your window from May to October of each year. From October through April all air-conditioners must be removed.

Q. May I change the lock on my apartment door?
A. You may not change any existing lock on the apartment door, you may however install an additional lock & give the office a copy in case of emergency.