Q. Who should I contact if I need repairs in my apartment?
A. Your super should be the first person you contact. If your problem is not resolved within 24 hours you should contact the office.

Q. When is my rent due?
A. Rent is do on the first of every month.

Q. Is there a fee if the rent is not received on time?
A. Yes, There is a late fee that will be applied to your account if your rent is not in our office for any reason by the 10th of the month.

Q. Who do I make my rent check payable to?
A. Rent checks must always be made payable to the name of the Equities that owns the building. This can be found on the top of your rent statement.

Q. Should I get renters' insurance?
A. Yes.

Q. How many days notice should I give before vacating the apartment?
A. 30 days notice is the minimum.

Q. What procedures do I need to follow when I move out?
A. You must notify the office & the super of the day you will be moving. You must bring all keys to the office and fill out the necessary forms.(DO NOT LEAVE KEYS WITH THE SUPER).

Q. When will I get my security deposit back?
A. When you drop off your keys to the office we will inspect the apartment and then send you your deposit minus any damages.

Q. What happens if I break the lease??
A. You will also be held responsible for the rest of the rent due for the lease term.

Q. May I have a pet?
A. No, Pets are not allowed in any building except for 245 West 120th Street.

Q. Are washing machines or dishwashers allowed in my apartment?
A. No, these items cause leaks and backup into other apartments.

Q. May I have an extra front door key for my cleaning lady, nanny, under aged child, etc.?
A. No, only lease holders will be given front door keys.

Q. What do I do if I want to add a new roommate to my lease?
A. You must contact the office so we can inform you of the procedure.

Q. Will my rent go up if I add on a new roommate?
A. Yes, there is a 17% increase for a one-year lease and a 20% increase for a two year lease.

Q. Will I be charged if negligence in my apartment leads to damage in another apartment?
A. Yes, your charge will be based on the cost of materials and labor.

Q. If the tenants below me complain of noise what should I do?
A. You must install carpeting around 80% of each room.

Q. If I receive a new appliance during my stay in an apartment will my rent go up?
A. Yes, you rent will go up 1/40 of the cost of the appliance.

Q. How often will my apartment get painted?
A. Once every 3yrs management will repaint the apartment when requested.

Q. May I paint my apartment?
A. You may paint your apartment but, you will be charged when you move out if the apartment is not returned back to it’s original colors. Under no circumstances is the ceiling to be painted.

Q. May I install an air conditioner in my apartment?
A. Yes, you may have an air conditioner in your window from May to October of each year. From October through April all air-conditioners must be removed.

Q. May I change the lock on my apartment door?
A. You may not change any existing lock on the apartment door, you may however install an additional lock & give the office a copy in case of emergency.